Metrofile Recruitment Vacancies 2023 | Customer Service Administrator Vacancies in Johannesburg Apply Online Now

Metrofile Recruitment

Metrofile Recruitment Is Currently Seeking for Customer Service Administrator Position suitable candidate who is eligible to handle all the responsibilities and is qualified for the position. All the information required for this position to know by the candidate is given below specifically. apply online for this position by clicking on the apply now button and fill the Metrofile Recruitment application Form. The Position Is available in Johannesburg, Gauteng the candidates nearby willing to apply are also invited to apply online for this vacancy.

Hiring Authority: Metrofile Recruitment Careers

Position: Customer Service Administrator Jobs

Location: Johannesburg, Gauteng

Qualification: Matric, Grade 12, Diploma/ Degree

Salary Estimated: ZAR 72000-340000 Annum

Job Requirements & Responsibilities

Job Advert Summary

  • To maintain a complete and accurate client database, and to provide administration services to the defined sales and service team.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Minimum Requirements

  • Bachelor’s Degree preferred, Post Matric Certificate/Diploma in Customer Service Management/Customer Relationship Marketing/ Sales/ Marketing Management.
  • 3-4 years solid experience in a customer service/ retail environment /logistics/warehousing/supply chain.
  • Excellent command of the English language
  • Intermediate level proficiency in MS Excel/Word/Powerpoint

Knowledge, Skills & Attributes:

To succeed in this role you must have/be:

  • Strong attention to detail
  • Drive and resilience
  • Must be reliable
  • Results oriented and outcome driven
  • Able to work individually and as part of a team
  • Excellent communication and interpersonal skills
  • Focused on achieving results
  • Must be a team player
  • Business acumen and be able to communicate at all levels
  • Highly computer literate
  • Excellent organisational skills


Duties and Responsibilities

  • Maintains regular telephonic contact with a defined portfolio of clients to update records, maintain relationships and achieve growth of service offerings.
  • Captures and maintains accurate client information on the Metrofile system.
  • Extracts service data from the system for the sales teams for sales and services purposes.
  • Prepares index reports and any ad hoc reporting requests on new documentation received for delivery to clients.
  • Accurately files client contracts and related information on an ongoing basis.

What we offer:

  • Market related salary and performance incentives
  • All permanent team members required to join the company’s provident fund and risk benefit
  • Monthly health screening and access to counselling support services
  • Attractive leave benefits
  • Recognition of long service
  • Internal promotions encouraged
  • Inter-company transfers are available for staff that apply and found successful as per our recruitment policy
  • Leadership and employee development training programmes managed by our Training Department
  • Continuous self development encouraged
  • Clear mission and strategic direction
  • Our values are ingrained in our business
  • Collaboration and agility
  • Customer centricity
  • High performance culture
  • Recognition and rewarding of high performers

Fill The Metrofile Recruitment Application Form From the Link Given Above And Wait For the application to be processed once your application gets shortlisted you will be informed by the authority and called for the interview or examination processed by the company. Good luck For your job Search!

To apply for this job please visit

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