Momentum Corporate Vacancies 2023 | Senior Administrator Vacancies in Cape Town Apply Online Now

  • Full Time/ Permanent
  • Cape Town, Western Cape
  • 72000-340000 ZAR / Year
  • Applications have closed

Momentum Corporate

Momentum Corporate Is Currently Seeking for Senior Administrator Position suitable candidate who is eligible to handle all the responsibilities and is qualified for the position. All the information required for this position to know by the candidate is given below specifically. apply online for this position by clicking on the apply now button    and fill the Momentum Corporate application Form. The Position Is available in Cape Town, Western Cape the candidates nearby willing to apply are also invited to apply online for this vacancy.

Hiring Authority: Momentum Corporate Careers

Position: Senior Administrator Jobs

Location: Cape Town, Western Cape

Qualification: Matric, Grade 12, Diploma/ Degree

Salary Estimated: ZAR 72000-340000 Annum

Job Requirements & Responsibilities

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

Role Purpose

To provide an effective and efficient service to clients and intermediaries by receiving, evaluating and responding to queries timeously.

Requirements
  • Grade 12 (NQF Level 4)
  • 4-6 Year’s relevant experience
  • Employee benefits experience isessential
  • Extensive industry knowledge and product knowledge as well as relevant legislation
  • Successful completion of Yenzani training is preferred
Duties & Responsibilities
  • Effective and prompt managementof the team mailbox.
  • Ensuring effective management ofthe Credit Control accounts for the Retirement and Risk Book of Business of the team.
  • Ensuring effective management of the risk claims accruals of theteam.
  • In conjunction with the Administration Manager be accountable for the preparation of the Quarterly Admin Reports.
  • Assisting with the checking of claims and contribution cycles (recons) as the need arises.
  • Taking ownership of queries and ensuring they are resolved timeously and effectively.
  • Ensuring adherence to organisational best practice and legislative requirements.
  • Adhering to policies and procedures and taking corrective action where necessary.
  • Ensuring all risks are mitigated and escalated where necessary.
  • Engaging in effective communication and delivering according to Service Level Agreements and providing first time resolution.
  • Maintaining a consistent service delivery to ensure client retention and satisfaction.
  • Supporting the Administration Manager and client centric model that enables efficient and effective client service.
  • Assist on the contact centre as the need arises.
  • Resolve complaints effectively within specified time frames and recommend corrective action to resolve the customer’s complaintor query.
Competencies
  • Accountability
  • Attention to detail
  • Customer orientation
  • Communication with impact
  • Organisation and planning skills
  • Team player
  • Time management

Fill The Momentum Corporate Application Form From the Link Given Above And Wait For the application to be processed once your application gets shortlisted you will be informed by the authority and called for the interview or examination processed by the company. Good luck For your job Search!

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