Parker Hannifin Corporation Vacancies 2023 | Cust Serv Supervisor Vacancies in Johannesburg Apply Online Now

Parker Hannifin Corporation

Parker Hannifin Corporation Is Currently Seeking for Cust Serv Supervisor Position suitable candidate who is eligible to handle all the responsibilities and is qualified for the position. All the information required for this position to know by the candidate is given below specifically. apply online for this position by clicking on the apply now button    and fill the Parker Hannifin Corporation application Form. The Position Is available in Johannesburg, Gauteng the candidates nearby willing to apply are also invited to apply online for this vacancy.

Hiring Authority: Parker Hannifin Corporation Careers

Position: Cust Serv Supervisor Jobs

Location: Johannesburg, Gauteng

Qualification: Matric, Grade 12, Diploma/ Degree

Salary Estimated: ZAR 72000-340000 Annum

Job Requirements & Responsibilities

Position Summary

The incumbent will be part of the Customer Support team of the Sales Company South EMEA, to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. The incumbent would be part of the Customer Service South Africa team, with specific focus on both direct customers and distributors.The role is based in Johannesburg, South Africa.


Responsibilities

Main tasks would be linked to strategic management of all customer service operations within the order management process to meet customer service standards and customers needs:

  • Focus on Key Performance Indicators (TTA – TTR – CES – LTR – LISC)
  • Proactive backlog and late backlog management
  • Daily interaction with Customers and colleagues through a fruitful “I Am Parker” mindset
  • Daily interaction through virtual and face to face meeting with internal stakeholders
  • Team working: to back-up colleagues in case of workload peaks and/or absences
  • Constant monitoring of delivery performances
  • Request valuable feedback to customers through the LTR/CES process, and actively work on their responses
  • Required resilience and proactivity in managing all the business criticalities
  • Be able to give unwelcome information in a customer focused way
  • Assists others in the management of assigned customer accounts including supporting team members by interpreting customer requests and monitoring performance and delivery.
  • Supports in providing oversight for assigned customer accounts.
  • Suggests mutually acceptable solutions to customer problems that impact cost or schedule.
  • Recommends actions by analyzing and interpreting data and making comparative analysis.

Qualifications

Qualifications, Skills & Experience

  • Degree in the relevant field (i.e. Economics, Business Management)
  • 3-5 year experience in Customer Service roles
  • Technical background and previous experience in manufacturing companies / international context will be a plus
  • Digital mindset
  • Proficient in MS Office, especially Excel and SAP-like softwares, JDE
  • Excellent English knowledge
  • Customer orientation
  • Learning agility
  • Detail orientation
  • Empathy and resilience (conflict management abilities)
  • Flexibility
  • Sense of ownership and pride in the performance and its impact on company’s success
  • Ambition to develop personal career growth

Parker Hannifin

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin.

Equal Employment Opportunity

Parker is an equal opportunity employer and does not discriminate on grounds of age, race, religion, ethnic origin, sex, sexual orientation or disability in relation to recruitment and employment.

Fill The Parker Hannifin Corporation Application Form From the Link Given Above And Wait For the application to be processed once your application gets shortlisted you will be informed by the authority and called for the interview or examination processed by the company. Good luck For your job Search!

To apply for this job please visit parkercareers.ttcportals.com.

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