PPS Recruitment Is Currently Seeking for Client Services Consultant Position suitable candidate who is eligible to handle all the responsibilities and is qualified for the position. All the information required for this position to know by the candidate is given below specifically. apply online for this position by clicking on the apply now button and fill the PPS Recruitment application Form. The Position Is available in Centurion, Gauteng the candidates nearby willing to apply are also invited to apply online for this vacancy.
|Hiring Authority: PPS Recruitment Careers
Position: Client Services Consultant Jobs
Location: Centurion, Gauteng
Qualification: Matric, Grade 12, Diploma/ Degree
Salary Estimated: ZAR 72000-340000 Annum
Job Requirements & Responsibilities
Job Advert Summary
An exciting opportunity for a consultant exists in our Client Services Department.
The successful candidate must have excellent Scheme knowledge and will act as an Ambassador for PPSHA to ensure effective customer satisfaction.
Applications are invited for the above-mentioned position, to be filled as soon as possible.
Qualifications & Experience
- Grade 12
- 3-year Tertiary Qualification in any related field.
- 2 years or more experience in a Medical Call Centre environment.
- Sound knowledge of the Medical Aid Industry, Scheme Rules & Regulations, ISO and other related legislation.
- Effective business communication & writing skills with exceptional telephone etiquette (Fluency in Afrikaans is advantageous).
- Must be a strong team player and be able to work under pressure.
- Computer literacy and exposure to Medical Administration system will be an added advantage.
Duties and Responsibilities
- Effective and accurate recording and resolution of all enquiries.
- Maintain and ensure adherence to Service Levels Agreements.
- Facilitating corrections and providing feedback on resolution.
- Management of all priority and stale claim requests on behalf of members.
- Effective monitoring of Member’s accounts to ensure correct payments in accordance with Nappi, Reason and Agreed Tariff Codes.
Fill The PPS Recruitment Application Form From the Link Given Above And Wait For the application to be processed once your application gets shortlisted you will be informed by the authority and called for the interview or examination processed by the company. Good luck For your job Search!