- To manage overdue accounts, reduce the Company’s risk and minimise losses.
- To facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met.
Credit Control
- Generate and dispatch invoices or Pod’s on time to enable
- Receive remittance advices from customers and allocate
- Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
- Clear all allocated cash in the General
- Prepare stock tolerance journals accurately, matching all debits and credits on the ERP system.
- Prepare General Ledger accounts for authorization and release before statements are
- Run statements on ERP prior to agreed monthly deadlines and distribute to customers.
Customer Administration
- Maintain compliance to credit limits for each customer and highlight possible non- conformance to the responsible supervisor before they exceed defined
- Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
- Report on all transactions on 60 days plus to the Credit
- Process ‘stop supply’ instructions on ERP where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorizations have been received.
- Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
- Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.
Claim Processing
- Schedule the claim on ERP for pricing where no valid deal exists and provide supporting documentation to the relevant team members for
- Manage stock claims (returns, damaged stock, shortage ) by initiating the document flow.
- Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant
- Ensure stock claims are tracked on ERP and that queries are
- Manage invalid claims by providing the necessary proof or backup documents to the
Teamwork and Self-Management
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-
- Follow through to ensure that quality and productivity standards of work are consistently and accurately
- Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate
- Support and drive the business core
- Manage colleagues and client’s expectations and communicate
- Demonstrate willingness to help others and “go the extra mile” to meet team targets and
- Champion training and development of self and others through utilising available training
- Participate in, and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
KPI’s
- Accuracy of credit management
- Claim resolution/processing
- Standing of customer credit
- Percentage of customers over 60
Accounts reconciled and paid according to terms and agreed pricing conditions.
- Relevant Finance Diploma or Degree
- At least 3 years’ experience in a credit and logistics environment
- SAP or Syspro Expereince would be an added advantage
- Wholesale expereince would be an added advantage
