The Foschini Group
The Foschini Group Is Currently Seeking for Customer Services Agent Position suitable candidate who is eligible to handle all the responsibilities and is qualified for the position. All the information required for this position to know by the candidate is given below specifically. apply online for this position by clicking on the apply now button and fill the The Foschini Group application Form. The Position Is available in Parow, Western Cape the candidates nearby willing to apply are also invited to apply online for this vacancy.
| Hiring Authority: The Foschini Group Careers
Position: Customer Services Agent Jobs Location: Parow, Western Cape Qualification: Matric, Grade 12, Diploma/ Degree Salary Estimated: ZAR 72000-340000 Annum |
Job Requirements & Responsibilities
Customer Services Agent (108 Flexi)
A challenging positions exist within the Customer Services Call Centre for service driven individuals to fulfil the roles of Call Centre Representatives
Your main responsibility would be to:
- Answer all enquiries and requests from customers and stores accurately
- Achieve productivity and quality standards in the department
- Process all requests in line with operational procedures in the department
- Respond to customer queries via email
- Assist other internal stakeholders with customer queries
As an ideal candidate you must:
- Have a Matric Certificate
- Have 1 year proven Customer Services experience within a Call Centre Environment
- Previous experience within Customer services is essential
- Have a typing speed of 25 wpm.
- Be familiar with MS Office
- Have excellent communication skills, particularly in English
- Be highly customer focused
- Have outstanding listening skills
- Have a high degree of stress tolerance
- Have high energy levels
- Be able to work flexible hours.
- Reliable transport (public or private)
- Be available to work public holidays and weekends
- Must be available between 08h00 – 21h00 Monday – Sunday
Fill The The Foschini Group Application Form From the Link Given Above And Wait For the application to be processed once your application gets shortlisted you will be informed by the authority and called for the interview or examination processed by the company. Good luck For your job Search!
